We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we followed it up with a SIEM Product Comparison – 101 deck. The SIEM comparison we did was in 2014. After two years we are taking a look at the SIEM market and comparing them alongside. The leaders in this space according to Gartner are still the following products (in no order):
In the below post, we have tried to provide detailed explanations of the Strengths and Weakness of these various SIEM products as evaluated in 2016. Finally, we provide a Scorecard for the products based on various capabilities.
HP ArcSight: Since 2014, ArcSight has come a long way. They have added quite a few features along the way that has added to their strengths. For example, Connector load balancing was definitely a welcome addition after several years of being requested. However, the weakness list is still the same. One of things frustrating users mainly is that the Web architecture for administration and management is not as mature as the thick client.
IBM QRadar: Since 2014, QRadar has continued to maintain its pole position in product ratings and evaluations. There have not been major product announcements after QVM and Incident Forensics other than IBM App Exchange (a Splunk App store style approach to extensions and plugins). While the strong points of IBM QRadar are still true, the weaknesses have started to crop up in areas of operational efficiency and reliability.
Intel Security: This is one product that underwhelms when it comes to realizing its true potential. They checked all the boxes required for monitoring with ADM, DAM, DPI, ATD etc. However, the real problem with erstwhile Nitro has always been stability and management overhead. Two years later, the strengths have increased no doubt, but the weaknesses still remain around reliability.
Splunk: This is one of the products that has gone through several changes in the past two years. They have expanded their capabilities significantly in the “App for Enterprise” space with predefined security indicators and dashboards and visualizations. They have also improved the support for packet captures and analysis. With the purchase of Caspida, behaviour analytics capabilities will come into Splunk. While the strengths column has increased, the weakness column still remains the same.
LogRhythm: The new and upcoming unified SIEM player LogRhythm has come a long way from its humble beginnings. In the past 2 years, LogRhythm has added several new features to their product including but not limited to incident response and case management workflow, centralized evidence locker, collaboration tools, risk based profiling and behavioural analytics to identify statistical anomalies for network, user and device activity. This combined with ease of deployment and competitive price has definitely opened up the leaders quadrant to some exciting shake up. Let’s take a look at the strengths and weakness for LogRhythm.
Any evaluation is incomplete without a scorecard. So we have consolidated feedback from various sources and provided a weighted score on the five SIEM products reviewed above.
Based on the review of SIEM products done this year, we feel innovation in the SIEM space has plateaued. The next generation Security Analytics and Big Data technologies are slowly becoming mainstream thereby relegating the SIEM solution purchases to a more compliance driven initiative.
Please share your thoughts on how you would rate the various SIEM products discussed here.
SIEM technology has been around for more than a decade now. We at Infosecnirvana.com have in the last few years posted quite a lot on this topic. However, as we talk to several industry folks, one area which lacks clarity is the success mantra for a good SIEM implementation. While most of the discussions around SIEM revolve around the product space (as the vendors will rightly point towards), seldom do people talk about “on-the-ground” approaches to a successful (product agnostic) implementation and operations.
This post aims at giving a “on-the-ground” approach to Enterprise SIEM implementation. In short, we are going to elucidate the various Enterprise SIEM Building Blocks needed for a successful implementation.
First things First
This is not product specific and can be applied to any SIEM product you choose to implement
This takes into consideration that SIEM implementation has an Enterprise wide value proposition
This takes into consideration that SIEM program is a multi-year journey and requires patience and care.
Our Mantra – “The higher you need to go, the stronger your footing should be”.
The methodology which we would like to discuss in this post is shown diagrammatically below:
As you can see, there are several components or building blocks to an Enterprise SIEM implementation. The colour coding should give you an idea of how the various aspects of SIEM implementation are grouped together. In this post, we would like to de-construct this model in detail.
Enterprise Log Management
The most important building block or the foundation of a successful SIEM implementation program is laid down by Enterprise Log Management. While you may think that this is simple, let us assure you that it is not. Enterprise Log Management is the conduit through which you get visibility into your network. If not done properly, there are chances that you may be blind when a breach happens. There are several steps to a successful Log Management program namely:
Define Assets in Scope – IT infrastructure that matters to your enterprise is in scope. The pragmatic way to scope is to start from the Crown jewels (application servers, databases etc.) and work your way to the Ingress and Egress touch points (network devices). This should give you a list of infrastructure assets in scope.
Define and Implement Enterprise Logging Policy – Once the assets are scoped, it is important to standardize Logging levels enterprise wide. Typically logging policy is defined keeping in mind practicality and usability. What I mean by that is, a balance between logging levels and system/storage performance will ensure that security does not impact productivity and business availability.
Centralized or De-centralized Log Repository – Building a logging architecture requires foresight into how the organization is going to evolve over a period of time. A central log repository may make sense for most organizations, however a de-centralized, controlled log repository may make sense for some organizations. Choosing the approach determines the course which the other building blocks in our methodology takes.
At Infosecnirvana, we talk about Enterprise Log Management in two detailed posts:
These posts should give you enough details on how Enterprise Log management should be approached and how they should be managed.
Once the Enterprise Log management foundation is laid strong, event correlation becomes simpler and more meaningful. This is where SIEM comes in to the picture. SIEM as we all know needs data to perform correlation and event monitoring. Enterprise Log Management provides that data. There are several SIEM products out there and we at Infosecnirvana have written several posts on the various SIEM products and how they are similar or differ from one another.
The above posts should give enough information on SIEM from a technology and product angle.
Once the logs are collected and correlated into a SIEM solution, putting the “correlation capabilities” to good use is the next step. The best way to do this is with Use Cases. Use cases as you can see from the image above is comprised of two building blocks namely:
Threat Detection Use Cases – These are the basic use cases that can be created and implemented once all the logs are collected in to SIEM. These use cases are “Rule-Based” and detect threats coming from the infrastructure point products themselves. Correlation happens based on these internal data sets. Typical examples are IDS Alert correlated with Web Server logs, Malware alerts correlated with Firewall logs, SPAM alerts correlated with endpoint logs etc.
Advanced Use Cases – The next stage in the evolution of Threat detection Use cases is to make use of Threat Intelligence and Analytics capability in detecting Security threats and incidents including that of the so called APT style threats. These class of use cases are at the very top of the SIEM use cases food chain and potentially jump into the “Research to Detection” territory, where innovative detection techniques need to be created and utilized in SIEM for threat detection. Correlation here happens based on internal and external data sets combined with machine learning, trending etc.
Once the Use cases are in place, it is imperative that we start incorporating some of the Intelligence feeds that is available. What Cyber Intelligence does to Use cases is akin to what a compass does to a sailor. While most of the SIEM tools today offer some sort of Intelligence capability, rationalizing and making it part of daily operations is the biggest challenge. In our opinion, gathering and using Cyber Intelligence is an iterative process as summarized below:
It has three specific steps namely:
Data Gathering – Data can be open source, community, commercial or raw human intelligence and gathering this requires a bit of technology integration, data management and hunting.
Foraging Loop – Basically, foraging loop is nothing but searching for “treasure” from the heaps of data gathered. This is critical step in the realm of cyber intelligence. Foraging is best done by analysts who understand the organization intimately in terms of what is their infrastructure and software spread.
Advanced Analysis – Once we have gathered the data, normalized it and filtered all the irrelevant items out, what remains at the end of the “Foraging Loop” is applicable intelligence. Analysing this using traditional techniques like reversing, sink hole analysis, pattern recognition, etc will yield a list of value Indicators of Compromise (IOC).
Action & Reporting – Once the IOC is available, we can use them to create content in our defence systems. It can be perimeter systems, it can be SIEM tools, it can be administrative take-downs etc. This is where we make sense about the gathered and analysed intelligence. The Sensemaking Loop is all about this.
Once we convert Intelligence in to actionable IOC data, it is ready to be used in SIEM use cases. Most of the mature organizations, constantly update their monitoring infrastructure with Actionable Intelligence, because IP and Domain blacklists are no longer sufficient to detect threats.
The last capability or the most mature capability in our opinion is the “Risk Analytics” capability. While the term is generic, when you see that in a SIEM parlance, it takes a very specific meaning. SIEM with advanced use cases and cyber intelligence capability provides the most visibility into an organization’s network/assets. However, this visibility is a “point-in-time” visibility. It does not provide “retrospection”. With Analytics capability, organizations can go back in time, analyse things in retrospect, identify common risk patterns over a longer period of time, identify outliers etc. This is in my opinion the fastest growing function in the Cyber space today. When you hear terms like “Security Analytics”, “Behaviour Analytics”, they are all nothing but subsets of the larger Risk Analytics capability. Companies like Securonix, Caspida (Splunk), Exabeam etc, are some of the frontrunners in this space.
As you can see in the entire post, the approach is layered and stage wise. It aims are providing a structured, organic growth path towards generating complete value from your SIEM implementation. Please feel free to share your thoughts on this.
At Infosecnirvana, we did a post on SIEM Comparison – 101 and a lot of readers where interested in evaluating AlienVault SIEM and how it stacks up against the Usual suspects like ArcSight, QRadar, McAfee Nitro, Splunk etc. Well, we listened and this post is about our take on AlienVault SIEM, its strengths, weakness and many more.
AlienVault is the enterprise avatar of Open Source SIM (OSSIM). AlienVault has a number of software components, which when put together provides what is now called a Unified Security Management tool or USM in short. The components are:
Munin, for traffic analysis and service watchdogging.
NFSen/NFDump, used to collect and analyze NetFlow information.
FProbe, used to generate NetFlow data from captured traffic.
AlienVault also includes lot of proprietary tools, the most important being a powerful correlation engine.
The combinations of all these tools have been seamlessly put together in AlienVault USM and is really a winner in the SME segment of the market. They have a nice feature set, and with the entire re-organization, additional funding, infusing new leadership etc. had made AlienVault a serious contender in the SIEM space. They are the sole contender in the Visionaries Quadrant in the 2014 Gartner Report. In short, it is like the UTM of SIEM technology. Now, is that good? Or is that bad?
What is good?
Flexible Deployment Architecture – This is where the Open Source roots really start to flex their muscles when it comes to AV USM. The 3 main components of the Architecture are as follows:
AV Sensor – AV Sensors perform Asset Discovery,
Vulnerability Assessment, Threat Detection, and Behavioral Monitoring in addition to receiving raw data from event
logs and helping in monitoring network traffic (including Flow). The sensors also perform Normalization of the received raw events and communicates them to the AV Server for correlation and reporting.
AV Server – AV Server is the Central management console that provides USM capabilities under a single GUI. The Server receives normalized data from the sensors, correlates and prioritizes the events and generates Security Alerts or Alarms. The server also provide a variety of reporting and dash-boarding capabilities as well.
AV Logger – AV Logger provides the capability to archive log files for purposes of forensic analysis and to meet compliance requirements for long term retention and management.
All the architecture components including the Sensor, the Logger, the Correlation Engine etc, can be deployed tier based, isolated or in a consolidated All-in-One style. This wide variety of deployment options help customers to have flexible and open architectures. This also in a way helps control cost depending on the budget at hand. Very rarely can products boast of such flexibility.
A Jack of All… – The best thing about AlienVault USM is being a “Jack of All” solution. They provide SIEM, HIDS/NIDS, FIM, NetFlow, Asset management, Vulnerability Management etc. under one USM platform. None of the commercial SIEM vendors like ArcSight, McAfee, etc. can boast of such diverse feature set. QRadar in my opinion is the closest to AV USM in terms of feature diversity. While all the features are formerly isolated Open Source community projects, the USM does a good job of integrating them in to a feature set. While they are not great as individual parts, they more than make up as a sum of the parts.
OTX – Open Threat Exchange is a wonderful community sharing platform that helps clients to share IP and URL reputation information so that all AV customers can benefit. This is true community sharing modeled on the likes of the Splunk Community (for app development). This has the potential to grow into a large source of Real World Intelligence and what AlienVault intends to do with this data remains to be seen. For now, it is being used by USM Correlation engine to provide better context and content for Security monitoring. AlienVault Labs, is also utilizing this infrastructure to constantly update Detection rules for malware vectors, vulnerability exploits etc. QRadar and ArcSight provide Intelligence, but it is commercial intelligence and not community intelligence. With community intelligence, you get more hits than misses.
Multi-Tenancy – While this feature may not elucidate an interest from many readers, those who have worked in an MSSP environment can understand why this is a very important feature to have. AV USM does support Multi-Tenancy out of the box. This, when combined with the Architecture flexibility provide great MSSP models to sell and operate. The key is to understand how the multi-tenancy works. Basically, a single database is used to store data of several customers using a Data isolation Logic and Permission control. The data isolation logic is based on Entities created in USM (Assets, Users, Components Assigned (Sensors) etc. are grouped together as a Single Entity) and Permissions (applied in a granular fashion to data sets related to the Entities). QRadar, ArcSight and other major SIEM products provide this as well.
Price: One of the areas where AV USM benefits is Price. They are affordable while offering a whole lot of SIEM features. Mostly, this turns out to be the deciding factor for Small and Medium Enterprise segments. QRadar, ArcSight and Splunk are some of the most expensive SIEM products out there in the market and not everyone has the budge to buy them. In such cases, AV USM is a very cost effective alternative.
Customization: Again, this is one point where AlienVault outshines the competition in capability of customization. We have seen several customers who are using AV USM with heavy customization to perform threat detection, Asset Discovery, Threat scoring, APT detection etc. This flexibility is really desired by Security analysts and AV USM is making good on this promise.
What is bad?
But King of None… – As mentioned in the good, being a jack of all is well suited for certain organizations, but without a mature functionality and expertise in any of those areas is a strong negative. For example, the correlation engine is no where close to the likes of ArcSight , QRadar or Splunk etc. The threat Intelligence is not as good as QRadar, McAfee, RSA etc. And so on and so forth. So when it comes to critical functionality expertise, AV USM is found lacking.
Database: – AV USM is using MySQL for its database. All the issues related to a structured DB for log collection, storage and management come to haunt AV USM as well. All SIEM logs are stored in the MySQL database and this causes an issue in terms of scalability, especially with High log volume environments because backup and restore is time and CPU/RAM consuming. USM can hugely benefit from moving to a Non-DB Log storage architecture, thereby giving more flexibility in data management, but will AV take that route is doubtful. Based on their product direction, they are looking at Percona Server to replace MySQL. While it is a good move, it is still customized MySQL replacement, and may not add much desired scale to the product.
Product Stability: – The biggest issue, we have seen with the product is its poor stability. With way too many components, myriad integration, a ton of scripts, the product is really unstable. Every version upgrade is a nightmare. Re-installation or Re-start is the most common solution for the product to start working again. In a mission critical environment, this is a complete NO-NO. One of the most common and frequently failing component is the DB. Issues like DB corruptions, Access issues, disk errors, unresponsive queries etc. really test the patience of end users on a regular basis. This in our opinion is the most damning negatives about AV USM.
Integration: – While AV USM is known for being customization friendly, the amount of Out-of-the-box plugins for Log Monitoring and Correlation is limited to the well known products. It does not have comprehensive integration capabilities with say legacy applications, Directory services, databases etc that other SIEM vendors boast of. Similarly, it relies mostly on its own “pre-packaged” tools for data enrichment and hence has poor “Third Party” Integration capabilities. However, if you really are a developer of open source products, the integration challenge can be overcome. But how many are willing in the real world enterprise?
Correlation & Workflow: – What good is a SIEM product if it cannot perform advanced Correlation and Operational workflow? AV USM has a strong foundation in Correlation using XML driven Directives and Alarms thresholds. However, when it comes Head-to-Head with the Industry leaders like ArcSight, QRadar, Splunk etc. it falls terribly short. We particularly like the Cyber Kill Chain flow which a lot of customers are using for complete visibility, but this is not the end game in real world enterprise operations where not always all the data points required for the directive is available. Same thing goes for the workflow, where the integration with external ticketing or issue tracking system is very limited and hence acts as a deterrent in large scale deployments.
Technical Support: – One of the common issues we hear about AV support is that it is of inconsistent and poor quality. Most of the times, the solutions rely on re-install or re-start or a bug-fix, because there are way too many components to troubleshoot and this leaves support to resort to re-install or re-start, without thorough root cause analysis.
Product Vision Stagnation: – This may not be much of an issue for potential users of AV USM, however it is important to note that the product has not gone through major leaps in the last 4 years. It had more than 3 major releases and 20+ minor releases, but nothing path breaking has been brought to the market. It has still remained in the “promising products to watch” for way too long. One of the main reasons we think is because of economies of scale. Since they are priced lower and cater to SME segment, the amount of money invested in development is less and hence the result.
In short, we we would like to conclude saying that AV USM is definitely a great addition to organization who want cost effective, quick and easy SIEM solutions. However, it still has to go a long way in competing with the big guns out there for it lacks both in firepower as well as range. So what do you think about AlienVault? Feel free to post your comments below.